What is the NetSuite AI Connector Service?

Introduction
The NetSuite AI Connector Service allows NetSuite to be connected to large language model (LLM) AI agents via the Model Context Protocol (MCP).
Key features of the NetSuite AI Connector Service
- The ability for NetSuite users to engage with NetSuite data via popular AI assistants
- A flexible, secure and scalable way to connect your AI to NetSuite
- Ability to use permissions and role-based access to easily define which data the AI system can see and which functions it can perform
- Support for multiple assistants and agent platforms
- Ability to streamline deployment of complex AI-ERP integrations via reusable SuiteApps
The advantages of NetSuite's approach to AI
Secure
As each AI Connector is configured using existing permissions and role-based access restrictions you have complete control over which data and functions are available to the AI Agent.
Flexible
Rather than adding AI as a fixed, embedded feature over which you have little control, NetSuite's approach allows organisations to connect their preferred AI Agent to NetSuite's world-leading ERP platform and create custom apps to meet specific business and customer requirements.
Extensible
With NetSuite's AI Connector the core platform can be extended via custom AI applications that can be used too meet diverse business requirements from customer service to reporting and process automation.
NetSuite's AI Connector Service represents a fundamental architectural shift. By exposing ERP data, context, and logic to external AI systems through secure, governed interfaces, NetSuite are laying the groundwork for true AI-native ERP: systems that not only automate tasks, but also collaborate with AI to reason, take action, and drive business outcomes.
How Advanced Cloud Solutions can help
As a NetSuite partner we understand the core platform's capabilities and have extensive experience developing custom NetSuite functionality and applications. Get in touch if you'd like to discuss how we can help integrate AI with your NetSuite instance.